Privacy Policy
This privacy notice describes how Hiddenjack handles the information you provide when you visit this independent review and information portal. We are a separate entity from the casino operator itself — we do not run the casino, take bets, or organise gambling. What follows explains how we collect and process data on this site only.
Scope of this notice
This policy covers the data this portal collects directly from you — through contact forms, account registration if you create one to comment, and cookies placed on your device. It does not cover the operator's own data practices once you move to their site and register an account there. The operator publishes its own privacy policy for players, separate from ours.
Categories of information we collect
We collect information in two ways: data you actively provide, and data our systems observe automatically.
Information you give us directly: When you use our contact form, you may provide your name, email address, and the content of your message. If you register to leave a comment or review on the site, we collect your chosen username and email. You control what you share; nothing is mandatory beyond what the form requires to function.
Information collected automatically: Our web server logs record your IP address, the pages you visit, how long you stay on each one, and the device or browser you use. We use analytics software (Google Analytics) to understand traffic patterns — which sections readers find most useful, where they come from, and how they navigate the site. These tools place cookies on your device to recognise repeat visits.
Lawful basis for processing
We process your data under several legal grounds. Legitimate interest covers most of our activity — running the site, understanding how readers use it, and improving our content. When you contact us, we process your email and message to respond to you, which is a contractual necessity (you initiate contact; we answer it). Analytics serve our legitimate interest in understanding reader behaviour and optimising the portal.
For marketing emails, we rely on your consent — we only send them if you have explicitly opted in, and you can withdraw that consent at any time by unsubscribing or contacting us.
Sharing your information
We do not sell your data to third parties. Your information is shared only where necessary to operate the site:
- Analytics provider (Google): We use Google Analytics to track aggregate visitor behaviour. Google processes this data under its own privacy terms and may store it internationally.
- Hosting and infrastructure: Your data may be processed by our web host and content delivery network, both bound by confidentiality agreements.
- Email service provider: If you opt into email updates, your address is stored with our email platform to send you messages.
We will not disclose your personal information to law enforcement or government bodies unless legally required to do so — for example, under a valid court order or statutory obligation.
Your controls under Australian privacy law
The Privacy Act and Australian Privacy Principles give you several rights over your data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: If information we hold is inaccurate or incomplete, you can ask us to correct it.
- Erasure: In certain circumstances, you can ask us to delete your data — for example, if we no longer need it for the purpose we collected it.
- Restriction: You can ask us to limit how we use your information while a dispute is resolved.
- Portability: You can request your data in a portable format so you can move it to another service.
- Objection: You can object to us processing your data for direct marketing or on grounds of legitimate interest.
- Withdraw consent: If we process data based on your consent, you can withdraw it at any time.
How to exercise your rights
To access, correct, or delete your personal information, email [email protected] with your request and enough detail for us to identify your account or data. We will respond within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.
Data retention
We keep your data only as long as we need it. Contact form submissions are retained for 12 months unless you ask us to delete them sooner. Cookies expire based on their type — essential cookies last for your session, analytics cookies for up to two years. If you register to comment, we keep your account data until you request deletion or until 24 months pass with no activity.
Protection of minors
This site is not intended for people under 18. If you are under 18, do not register or use this portal. We do not knowingly collect personal information from anyone under the age of majority in Australia. If we discover we have done so, we will delete that data promptly. If you believe we hold information about a minor, contact us at [email protected].
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material change will be posted on this page with an updated date. Your continued use of the site after an update constitutes your acceptance of the new terms.
Last updated: 16 January 2026
This portal is an independent information site about the Hiddenjack operator and is not affiliated with, endorsed by, or legally responsible for the operator's own services. We do not run a casino, take bets, or organise gambling — we provide information only. Access is restricted to 18+ users only. If you need support with problem gambling, contact the National Gambling Helpline on 1800 858 858 (free, 24 hours) or visit betstop.gov.au to register on the national self-exclusion scheme.
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